General Terms of Use

These General Terms and Conditions of Use, as well as the relevant applicable laws, govern access to and use of the website of “Water Supply and Sewerage” EAD. Please read them carefully, as by visiting and/or using the website, you accept them and agree to comply with them.

The General Terms of Use for the “Water Supply and Sewerage” EAD website apply only to this website. It may contain links to other websites, which may have terms and conditions different from these. If you visit these websites, please review their terms and conditions, as they may differ from these.

Many elements of the “Water Supply and Sewerage” EAD website (e.g., trademarks, trade names, logos, photos, videos, text, graphic design, etc.) are protected by national, European, and international laws governing copyright and other intellectual property rights. The protection of these rights requires compliance with the restrictions set forth in the aforementioned laws, as well as those outlined below.

Restrictions
: The website of “Water Supply and Sewerage” EAD and its content may be used solely for personal informational purposes, subject to compliance with all copyrights and other intellectual property rights.

The website and its content (in whole or in part) may not be copied, reproduced (by printing, saving to a storage medium, or by any other means), distributed, broadcast, modified in any way, and/or used for commercial purposes.

The website of “Water Supply and Sewerage” EAD may contain links to external websites. These links are provided solely for your convenience, and “Water Supply and Sewerage” EAD assumes no responsibility for either the services provided through them or their content.

The website of “Water Supply and Sewerage” EAD contains materials that are the property of our company. You may not remove any copyright notices, trademarks, or other intellectual property notices contained in the original materials.

Personal Responsibility
: The username (email address) and password you receive to access certain services provided through the website of “Water Supply and Sewerage” EAD are confidential and must not be disclosed or shared with third parties, nor used in any other way for unauthorized purposes. You are fully responsible for maintaining the confidentiality of your username (email address) and password, as well as for all activities that occur when using your username (email address) and password.

You are hereby notified that the use of your username (email address) and password constitutes your authorization to access the system of “Water Supply and Sewerage” EAD. You acknowledge that you will bear full responsibility for any action recorded after the use of your username (email address) and password.

Collection and Processing of Personal Data
When you visit the “Water Supply and Sewerage” EAD website, our servers automatically record and analyze technical data regarding your access, such as: Your IP address, provided by your Internet service provider; information about the web browser you are using; the website from which you are visiting us; and the date and time of each visit. This data remains anonymous and cannot be linked to a specific individual. We use it solely to analyze which sections of our website are of greatest interest to you, in order to improve its content and make it more interesting and user-friendly, as well as to identify any technical issues as quickly as possible. You can use most sections of the website without providing us with any personal data. We use the data you provide only if it is absolutely necessary.

The information and personal data you provide to us are not public and will not be disclosed to third parties, except as required by law or when necessary to carry out the activities you have requested. ““Water Supply and Sewerage” EAD guarantees that no information you provide will be sold, exchanged, or rented, and that all correspondence with you will be conducted with complete confidentiality. For more information, click here.

Using the Website
: Access to the “Water Supply and Sewerage” EAD website is granted through registration—registered users are those who register by entering their names, email address, password, account number (or account numbers), contact phone number, and, if necessary, other information.

In order for us to be as helpful as possible to you and to ensure that communication with us is pleasant for everyone, when using the website of “Water Supply and Sewerage” EAD, you agree to comply with the following requirements:

• Send messages written in Bulgarian using the Cyrillic alphabet.
• Do not send commercial messages, promotional texts and/or images, links to other websites, etc.
• Do not send obscene, defamatory, threatening, or other texts and/or images that undermine the honor and dignity of other users, employees of “Water Supply and Sewerage” EAD, or the good name of our company.

In cases of established unlawful actions while using the website of “Water Supply and Sewerage” EAD, upon request by the competent authorities of the Republic of Bulgaria, we have the right and obligation to provide the competent authorities with all available information regarding the user’s actions and identity.